PERSONALIZING OUR RELATIONSHIP WITH SONOMA COUNTY RESIDENTS
Responsive and Proactive Maintenance
As long as you’ve registered a unique email address, each resident is provided the opportunity to establish their own resident portal, where they can conveniently and securely pay rent, submit maintenance and repair requests, access online resources and send messages to the property management team.
Exceptional Communication and Support
We won’t ignore your phone calls or leave voicemail messages and emails unreturned. You can expect your property manager and our entire staff to be accessible and available. We’re responsive, and we’re prepared and available to talk with you anytime you have a question or a concern.
Service-Oriented Leasing and Management
Our residents trust us to help them settle into a home that’s safe, comfortable, and well-maintained. When you’re looking for a new place to call home, we’ll talk about our available properties and discuss your needs. We want you to be happy where you’re living.
Frequently Asked Questions
Do you allow pets in your rental properties?
DeDe’s Rentals is known for often being more accepting of pets at our properties than some other firms in Sonoma County. However, the decision to allow pets – of any particular species, breed, size, age – is always established by the individual property owner.
We recognize that “assistance” animals (which may be known by a variety of similar terms) are not considered pets, and by law, ANY property is going to accept a properly-qualified assistance animal from a properly-qualified applicant.
We use a third-party internet-based screening service to help us establish whether or not to accept any particular pet at those properties that DO consider pets. This same service allows us to establish a reasonable formula for increased deposits associated with the acceptance of pets. Most importantly, this service helps us properly screen and identify “assistance animals,” so we remain legally compliant with ADA and the Fair Housing Act. You can find more information on our pet screening process
How much is the security deposit and can I pay it in installments?
By law, the security deposit for an unfurnished rental in California can be no more than 2 times the rent. Our formula for determining security deposits is primarily based on two factors: the combined FICO2 credit score of applicants PLUS an increase, if appropriate, for an approved pet. The amount of the security deposit could be as low as approximately 1.25 times rent, up to a maximum of 2 times rent. You can find more information on credit scores and security deposits
Can you pay in installments? When we’re screening applicants for risk, we do consider whether you’ll be able and prepared to promptly honor financial obligations that come due. Being unable or unwilling to pay the full security deposit at the time of move-in is certainly cause for some concern. However, in the early stage of our application process, we engage with you in a short “intake” interview, when we ask a series of questions, including “do you have any special requests?” If indeed, you want to pay the security deposit in installments, and there’s an understandable reason why it’s necessary, that’s something that should be mentioned, and that MIGHT be considered.
Can I choose my rent due date?
Sorry. Rent is due on the first, considered delinquent if not received by the end of business on the fifth. Even if a holiday occurs during that five day period, it doesn’t impact the underlying due dates.
NOTE: If you have a specific ADA situation which justifies a “reasonable accommodation” regarding when you pay rent, please communicate with your property manager. We always strive to abide by the various laws that impact resident rights, even if they result in an exception to established rules.
Are there any available low-income tenant programs to help with paying rent and do you accept any of them?
We know of many programs – HUD, VASH, “Section 8” – and we are prepared to work with any or all of them.
^THIS^ is the answer you should expect from ANY California housing provider. In 2020, a statewide law was passed that established that these assistance programs ARE considered “source of income,” which is an FHA-protected class. You should never again receive a blanket “no” in answer to that question.
However, while the simple answer is “yes,” the more complicated answer is that you, as an applicant, must still qualify on your own merits, specifically for those criteria that would not be accounted for by the assistance program. Furthermore, whatever program you’re working with must provide you with very specific documentation that you can then provide to DeDe’s Rentals when you initially submit your rental application. If that documentation is missing, or is not formatted properly, we won’t be able to process your application until and unless it IS provided.
Please contact us if you have questions on this process.
What is the lease term?
Each property, each property owner has established their own lease terms. Some may be classified as month-to-month. Some may be a fixed-term lease of just a few months, or a length of time exceeding a year. The terms of tenancy are usually clearly identified in our marketing information.
However, even for those properties that are classified as “month-to-month,” we’re in search of long-term residents. We don’t intentionally offering short-term rentals of thirty or sixty days. Our clients sometimes classify their rentals as “month-to-month;” that’s a classification made for strategic business reasons, not because we’re marketing a short-term or vacation rental.
ABOUT YOUR RENTAL PROPERTY?
My elderly mother used Dede’s’s Rentals for her properties. We worked mostly with Ana. She is amazing, knowledgeable and very friendly. She makes the experience extremely pleasurable. I highly recommend Dede’s for your property management needs and especially working with Ana!!
Great Vibes! as soon as I walked in thanks to Patricia Ramirez and her welcoming smile! I had some questions on filling out an application, and she was wonderful help with a great attitude!
Want to learn more?
We're Here To Help!
If you are in need of property management services, looking for a rental property, or would like to learn more about DeDe’s Rentals and how we can help you, please contact us today!
1311-A West Steele Lane
Santa Rosa, CA 95403
Monday - Friday 9:00am to 5:00pm
Closed: 12:30pm - 1:00pm for Lunch